Terms & Conditions
Quotes
All quotes are valid for 48hrs
All quotes are subject to vehicle availability & any price updates.
Rates & Charges
- Luxury Sedan $77.00 per/hr (base to base)
- People Mover $110.00 per/hr (base to base)
- All hire charges start and finish from the Perth CBD (base to base)
- A minimum of 1 hour is charged per booking. Additional time is charged at 25% of the applicable hourly rate for each 15 min or part thereof
- For all transfers on public holidays & peak periods a 50% surcharge will be applied
- International Airport pick-ups incur a surcharge of $15.00 to cover baggage and customs clearance waiting times.
- A $2.20 airport parking fee applies to all airport pick-ups
- Any other parking or event entry fees incurred will be passed on to the client
- Baby seats - $10.00 each per transfer
- Prices include 10% Goods and Services Tax
- Prices are in Australian Dollars
Bookings & Payment
- A credit card is required as security for all bookings.
- All bookings require confirmation & are subject to vehicle availability
- Bookings can only be made by an adult over 18 years of age
- It is requested you check all details of your booking and notify us of any errors
Weddings
- Final rates are based on individual client requirements and requests
- All general terms and conditions apply to all wedding bookings plus a non-refundable booking fee of 50% of the total cost will be required on the day of booking. The balance payable will be required no later than 1 month prior to the wedding date.
* Payment Methods Available
We accept payment by Visa, MasterCard, American Express, JCB, Diners Club, Bank Transfer, EFTPOS, Cabcharge, Cash, Money Order & Cheque
- 3% fee applies for Visa & MasterCard
- 5% fee applies for American Express, JCB or Diners Club Cards
- Cabcharge accepted for manual processing. Corporate cards, Vouchers or e-tickets. All Cabcharge transactions attract a 10% fee by Cabcharge
- For bank transfer please contact us and we will provide our bank details
- All cheque payments to be cleared within 7 days of the booking
Payment Due Date
For Corporate clients with established corporate accounts (Meeting the $500 a week minimum usage requirement), All payments should be received no later than 14 days from the invoice date. Payments not received within the time frame allowed shall occur interest charges added of 18% yearly or 1.5% monthly.
For Individual accounts all payments should be received after executing the ride. For credit card holders the total charge will be charged to their credit card after the completion of the transfer.
Cancellations & Refunds (excludes Weddings)
We ask that cancellations be made more than 24 hours prior to the date of travel by phone or email wherever possible. Any deposits or payments made will then be fully refunded.
Any cancellations made with less than 24 hours notice will not be entitled to any refund and and will be charged the full applicable fee for the transfer.
Alterations to Pre-Bookings
The cost of the vehicle hire is guaranteed providing that the payment schedule for the hire is adhered to and the original structure of the hire is not altered.
If you need to make a change to your booking after we have issued a booking confirmation we will do our best to help you, however if the change or changes alter the structure of the booking/hire/services, charges will be made accordingly where applicable (late changes to bookings should be requested no less than 24 hours prior to the journey).
We will take into consideration reasons beyond your control if you have to change your travel itinerary with us and of course we will make every effort to accommodate this.
Wait Time
Griffin Limousines monitors all domestic and international flights, billing starts after grace period allowed from the official time of arrival (ETA). A 20 minutes for domestic and 45 minutes International grace period is allowed following the reported flight arrival time and is included in the price of your Airport Transfer. Additional time is charged at 25% of the applicable hourly rate for each 15 min or part thereof.
Train & cruise ship schedules can’t be monitored, therefore billing begins at the requested pick-up time.
A 10 minute grace period is granted for all other pick-ups.
If you can not locate your chauffeur you must contact us immediately on 0409 245 237 or by email at info@griffinlimousines.com.au (24 hours). Failure to do so will result in a ‘no show’ and the trip will be billable.
On Time
Please be assured that Griffin Limousines will take every reasonable safeguard to achieve an on time service, however in the unlikely event of our drivers being late due to circumstances howsoever caused, no liability will be accepted by Griffin Limousines.
We shall not be liable for any loss or delay caused as a result of the following: strike action, industrial disputes, riots, political unrest, hostilities, war or the threat of war, terrorism, fire, flood, and technical/weather problems with airlines or ferry /ship operators, weather conditions or any other event beyond our control.
Vehicle Usage
We permit the use of our vehicles anywhere within our area of operation provided it is a sealed road. Use of any vehicle on a non-sealed road is not available.
Chauffeur Accommodation
If it is necessary for our chauffeurs to have overnight accommodation this will be charged at $200.00 GST inclusive per night.
Parking Fees
Car parking and any event entrance fees will be charged at cost.
Soiling or Damage to Vehicle
Passengers are responsible for any damage or soiling they cause to the interior and or exterior of the hired vehicle whilst on hire to them, and will be charged accordingly for any repair or detailing required to restore the vehicle to its condition at the commencement of the hiring.
Alcohol & Food
Alcohol or food may not be consumed in the vehicle.
Griffin Limousines and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the Chauffeur, the vehicle or any other passenger(s).
Smoking
Smoking inside the vehicle is not permitted at anytime.
Pets
No pets are permitted in vehicles.
Customer Safety
Our drivers will at all times drive at safe and sensible speeds as in accordance with legal speed limits, traffic and current road conditions and further more the driver reserves the right to deny access to a venue that they feel may put the passengers and vehicle in an unsafe situation. All travel must be on sealed roads only.
Seat Belts
It is compulsory by law that all passengers wear seat belts at all times when the vehicle is in motion.
Insurance
We are insured for passenger travel. This insurance is for public liability and NOT travel insurance. Although every effort will be made to ensure the safe keeping of personal property, we do not accept liability for the loss of personal items. Please check that you have sufficient coverage for any personal property that you bring onto our vehicles.
Lost & Found
We shall try to deliver any items left in the vehicle back to the hirer at their expense or they may be collected from our office. We cannot be held responsible for any personal items left in the vehicles during or after hire.
Inappropriate Behaviour
Clients/Passengers acting in an anti-social manner, causing unwarranted distraction to the driver or generally causing concerns regarding safety will be asked to leave the vehicle and seek alternative transport to their destination. No refund will be offered in these circumstances.
Tours
Please note any persons purchasing any goods outside of tour entitlements, such as wine, food, art etc, are responsible for the paying of such goods.
Overtime Rates
If a hire exceeds the finish time as agreed at the time of booking, overtime rates will apply and will be charged accordingly.
Please note: Overtime will be at the discretion of the chauffeur ensuring this does not conflict with prior booked commitments.
Gratuity
Griffin Limousines does not charge any gratuities to clients. Tips can be given to the driver upon the customer's discretion.
Disclaimer
We do not accept responsibility for injury, sickness or death of account holder, or passengers, except where such death, injury or sickness is caused by an employee of Griffin Limousines.
Amendments to Terms and Conditions
We reserve the right to amend our Terms and Conditions. Amended terms and conditions will appear on our website as they are made.


